About - Resume

Mark Reinheimer

QUALIFICATIONS

Internet user interface prototyping, design, development and implementation for business applications ranging from enterprise to consumer software . Thirteen years web application design and development with expert ability to create and manage projects from concept to completion.


EMPLOYMENT HISTORY

September - December 2007
User Experience Designer
Freelance
Steath Mode Startup - Digital Download/Ecommerce

  • Create user scenarios, informational flows.
  • Develop working interaction prototype templates for browser and cellphone based platforms.
  • Analyze ecommerce payment flows, basic database record design.

January - September 2007
UI Designer
eBay
Member of eBay's User Experience & Design group (UED)

  • Enhance user experience of products affecting several user facing areas of eBay.
  • Present product concepts, strategies and designs to executive staff and business unit.
  • Collaborate with others designers to implement a consistent user experience.
  • Work with product managers to develop product requirement documents.
  • Internationalization and localization of features from eBay US site to eBay local site worldwide.
  • Evaluate usability research, create effective, usable design solutions.

July 2005 - September 2006
User Experience Designer
Encover

  • Analyzed user experience and usability of the current released product as well as enhancements planned for future releases.
  • Established user focus groups the gather user input on current deployments of the product.
  • Conducted usability interviews with current users.
  • Created and deployed usability surveys to users, analyzed results and implemented changes to the application.
  • Created working dynamic prototypes and demos to evaluate application functionality and user work flow.

April - July 2005
User Experience Designer
RSA Security

  • Designed the User Interface for the product and developed the UXD (User Experience Design) specification.
  • Created prototypes, use cases, user scenarios.
  • Integrated internal and external feedback into the design cycle, improved the UXD process and artifacts.
  • Collaborated with architects, engineers and other designers to ensure consistency across product user interfaces.

August - December 2004
Principal User Interface Designer
Virsa Systems

  • Designed user interfaces for a web applications targeted at corporate enterprise Sarbanes Oxley compliance.
  • Created screen designs, working prototypes and conceptual interaction models.
  • Developed use cases, task analysis and user workflow processes.
  • Performed heuristic analysis of web based applications.
  • Standardized UI elements, assets and behaviors.
  • Created unified "look and feel" across diverse product suite.
  • Authored UI Standards document.

February - July 2004
UI Design Engineer
Amdocs - Clarify CRM Division

  • Created user interface designs for Clarify CRM browser based client based on product and marketing requirements, use cases, high level design document and style guides.
  • Created detailed design documents, screen layouts, element tables specifying tie-ins to the data model, task flow diagrams, user interaction flow diagrams, state diagrams, abstract prototypes, conceptual models.
  • Conducted expert usability reviews and design walkthroughs.
  • Performed heuristic analysis of web based applications.